Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS SITE.

By using this site, you signify your assent to these Terms and Conditions.

pain-relief-online.com may revise and update these Terms and Conditions at any time.

Money Back Guarantee

We offer a 60 days money back guaranteed on all orders. Your satisfaction is extremely important to us.

This policy is effective from the date of delivery, Please note that only orders placed directly through our website are entitled for the money back guarantee policy.

Delivery & Return policy

All our products are brand new; we buy our merchandise directly from the manufacturer. Each product has a warranty.

Orders are processed within 1-2 business days of placing an order.

Free shipping on all USA and International orders!

International orders may require duties or additional fees to be paid in your country for importation. Please note these fees are determined by the local import/ costume authority and they are the buyer's responsibility.

We accept all returns; please make sure the product is not defective, including all accessories, plugs, attachments etc.. (if applicable). Pack item/s in the original package or use a secure carton, make sure to enclose the packing slip in the package.

We recommend using an insured shipping method as we cannot be responsible for merchandise that is lost.

Please allow 2-3 weeks for your return to be received and processed.

In case of a return we will credit your original form of payment.

pain-relief-online.com will not be held responsible for delays in receiving/ sending the goods due to tax regulations and/or local tax fees.

If you need assistance returning your order or have questions, please contact us anytime.

Tech Support & Product Repair   

In case you need tech support so you can operate a product you've purchased at pain-relief-online.com, please call our support line at: (660) 264-0737 or contact us with any question.

In case you need a repair service, you can call our support line anytime at: (660) 264-0737 or if you choose you can contact us.

You can also contact us with any question, anytime. We will send you instructions on how and where to send the product to be repaired.

In case your item is defective and you wish to send it back to us, please contact us so we will issue a Return Merchandise Authorization number (RMA).

If you have any question or comment, please do not hesitate to contact us.